These general conditions of sale have as their object the sale of products made online through an e-commerce service on the site sikeliaparfums.com. In consideration of the large number of products made available, the main characteristics and prices of the same (including any additional costs) are clearly indicated directly on the Site. The products sold on the Site can be purchased and delivered exclusively in the countries indicated in the Order form. Any orders for shipments to be made outside these countries will be automatically rejected during the Order processing procedure.
The products are sold directly by the company Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] For any request and / or information you can contact the team Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan. from the Contact Us page of the site by post to the following address: Via Vincenzo Monti 34
GENERAL CONDITIONS OF SALE FOR ONLINE PURCHASES ON THE SITE
These general conditions of sale ("General conditions of sale") are governed by the Consumer Code (Legislative Decree no. 206/2005 and subsequent amendments) and by the rules on electronic commerce (Legislative Decree no. 70 / 2003 and subsequent amendments) and apply exclusively to the remote sale via the web of the Products shown on the website sikeliaparfums.com, in correspondence with which the "Buy online" button is present, and of the Services as indicated in these General Conditions of Sale as well as in the other sections of the Site. In the event of changes to the General Conditions of Sale, the Purchase Order, as specified in the following art. 3 and 4 of these General Conditions of Sale (hereinafter the "Purchase Order"), the General Conditions of Sale published on the Site at the time the Order is sent by the Customer (hereinafter the "Customer") will apply. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on sikeliaparfums.com and do not, however, govern the supply of services or the sale of products by parties other than Seller who are present on sikeliaparfums.com through links, banners or other hypertext links. Before submitting orders and purchasing products and services from parties other than the Seller, we suggest checking their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller. The products are sold to the Customer identified by the data entered when completing and sending the Order form in electronic format with simultaneous acceptance of these General Conditions of Sale. The product offers on the sikeliaparfums.com Site are aimed at customers of age. If you are under the age of 18, you must first have the consent of one of your parents or a legal guardian in order to purchase on the sikeliaparfums.com Site. Remember: this always applies, not only for our Site, but for all the sites you visit on the Internet: when browsing the Internet you see or are asked for information that you do not understand or are not clear to you, always ask your parents for help. By placing an Order through this Website, you warrant that you are over the age of 18 and have the legal capacity to enter into binding contracts. The Customer is prohibited from entering false and / or invented and / or fictional names in the online Order procedure and in further communications. The Seller reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers. Furthermore, by accepting these Conditions of Sale, you release the Seller from any liability deriving from the issuance of incorrect tax documents due to errors in the data provided by you at the time of placing the online Order, being yourself as a customer the solely responsible for their correct insertion. Furthermore, by accepting these Conditions of Sale, you release the Seller from any liability deriving from errors or delays in accessing the Website by the customer when entering their data in the purchase procedure. As well as the slowness or the impossibility of receiving the customer's Order confirmation or any anomaly that may occur due to problems with the Internet network, or due to any other unforeseeable and independent event from Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan. Furthermore, by accepting these Conditions of Sale, you exempt the Seller from any liability deriving from failure to operate or from problems relating to the e-mail address provided by the customer for sending the Order confirmation.
PUBLIC OFFER AND SALES CONTRACT THROUGH ELECTRONIC COMMERCE SERVICE
The Products and Services with the relative Prices as present on the Site constitute an offer to the public in accordance with the methods specified in the General Conditions of Sale and on the Site itself. The conditions of this offer apply exclusively to purchases made on the sikeliaparfums.com Website. The sales contracts stipulated on the Site and concerning the Products and Services (hereinafter the "Sales Agreement" or simply "Contract") are concluded with Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan. By online sales contract we mean the distance contract concerning the purchase and sale of movable property (hereinafter Products) entered into between you, as a Customer, and Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan , as the Seller, in the context of an electronic commerce service organized by the Seller which, for this purpose, uses remote communication technology called the Internet. To reach the conclusion of the Contract for one or more Products, you will need to fill in the Order form in electronic format (from now on also Order) and send it to the Seller through the Internet following the relative instructions. The Order contains: the reference to these General Conditions of Sale; information and images of each Product and its price; the means of payment that you can use; the methods of delivery of the Products purchased, the times and relative shipping and delivery costs; the reference to the conditions for exercising your right of withdrawal; the methods and times for returning the purchased products. Although Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan constantly adopts measures to ensure that the photographs shown on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the technical characteristics and color resolution characteristics of the computer you are using. Consequently, the Seller will not be responsible for any inadequacy of the graphic representations of products shown on the Site if due to the aforementioned technical reasons, since these representations are merely illustrative.
FULFILLMENT OF THE ORDER AND CONCLUSION OF THE CONTRACT
Unless otherwise indicated in writing, all Product prices and shipping and delivery costs indicated on the Website and in the Order are to be considered VAT included and expressed in Euros. The validity of the prices indicated is always and only that indicated by the Website at the time the Order is sent over the Internet. Product prices, offers and shipping and delivery costs may vary over time. If you send the order after some time since your last visit to the Website, make sure that the prices have not changed and therefore check the final sale price before submitting the related Order. All Products are shipped directly from Italy. The prices of the Products and the shipping and delivery costs indicated on the Website and in the Order, unless otherwise specified, are to be considered as not including any costs associated with customs duties and related taxes, which cannot be calculated in advance, if the shipment takes place. in non-EU countries or in countries where current legislation provides for import charges. In this case, the existence of any additional costs indicated above will be clearly mentioned during the insertion and revision of the Order. These costs are therefore charged to the Customer and must be paid directly upon delivery of the Products, according to the indications specified in the Order Confirmation. In case of non-collection, the seller will refund the cost of the product but not also the shipping costs, exit and entry costs related to customs duties and related taxes and the shipping costs for shipping the product to the seller. All the prices of the products indicated on the site are inclusive of VAT. Delivery costs (hereinafter "Delivery Costs") and costs relating to Additional Services made available by Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan, as indicated in the following articles of these Conditions general sales, are charged to the Customer and adequately detailed in the Purchase Order. The Price shown on the Site at the time the Order is sent is applied to the Products and Services, except for offers or any subsequent price changes indicated on the Site itself.
The Purchase Order must be placed online through the order procedure on the Site, by clicking on the desired product which will flow into the Cart. In order to proceed with the compilation of the Purchase Order, the Customer can alternatively follow the following methods: In the event that the Customer is already registered on the Site through the appropriate Section, it will be sufficient to enter their login credentials (username and password) by entering them in the "Login" section. In the event that the Customer is not a user of the Site, it will be sufficient to enter the requested data in the appropriate form, necessary to be able to make the Purchase. Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan reminds that the Customer, before proceeding with the Purchase, may at any time become a user of the Site by registering online via the "Login" page (to become Site User). The Customer correctly concludes the Order Procedure if the Site does not show any error messages (the system cannot detect errors in reference to the data entered by the Customer in the field dedicated to billing and shipping addresses). In the "Your orders" section you can check the status of your Order which can no longer be changed if it is in the "in progress", "ready", "shipped" and "closed" status. If the Order has not yet been shipped, it is only possible to change the shipping address by contacting customer service on the contact page. It is advisable to anticipate the request by e-mail to change the shipping address with a telephone contact. In the event that the delivery is not successful, the customer must immediately contact Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan
TERMS OF PAYMENT
To pay the price of the Products and the related shipping and delivery costs, you can follow one of the methods indicated in the Order form of the Site and which are summarized below. Credit cards and prepaid cards The customer can pay by credit or debit card Visa, Mastercard, Visa Electron and / or other similar cards through the online payment system of credit cards, PayPal or by bank transfer. Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan makes use of the maximum security measures available commercially in the sector. For online orders on our Site we accept both credit card and prepaid card payments (for example, PostePay) without any additional charge on the cost of the product and shipping. It is understood that the Customer must be the holder of a valid credit card at the time of Ordering the Products purchased online and that the name on the credit card must be the same as indicated on the billing data. In the absence of these conditions, it will not be possible to proceed with the Order. At the time of online purchase, together with the Order Confirmation, the reference bank will only make the commitment of the amount relating to the Order from the present availability of your credit card. The amount will be debited immediately when the payment is sent through the online platform. At no time during the purchase procedure Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] is able to know the information relating to your credit card (for example, the credit card number or the date of its expiration), transmitted via a connection protected by an encrypted protocol directly to the Site of the person managing the electronic payment (bank or Paypal ). No electronic archive of the Seller will keep such data. Paypal If you have a Paypal account, Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] gives you the ability to make payments directly using the email and password with which you registered on www.paypal.com. Bank transfer You can pay your Order quickly and securely using your home banking through the payment platform. The amount will be debited directly from your current account and the shipment will take place after the account has been credited. The payment of the Order must be made at the time of its forwarding to Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: info @ sikeliaparfums.com with the possibility that this will be automatically canceled by the seller if the credit is not made within and no later than 7 days. You can find the payment receipt, or the invoice if subject to VAT, on the Site in the "Your orders" section.
SHIPMENTS AND DELIVERY METHODS
If the right of withdrawal is exercised by you in accordance with the previous conditions, the Seller is required to reimburse the sums paid by the customer within and no later than 30 days of your decision to exercise the right of withdrawal but on condition that within the same term the product is been returned and verified by the operators of Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] The Seller will use the same means of payment as you used for the initial transaction for the re-credit, unless you explicitly ask the Seller that a different means be used and the latter agrees. If the Order was paid via Paypal, the refund will be made on the card or account used for the payment while if the Order was paid by Credit Card, the refund will be made on the card used for payment (it is not possible to use a other card for refund). If the Order has been paid by bank transfer, the refund will be made by bank transfer: Contact customer service via the Contact page to tell us the IBAN on which to make the transfer. Returns are processed by customer service in approximately one working week. The timing of reimbursement on the card or on current accounts depend directly on the banks, which generally take about 2/3 working days for the credit. In the event of a simple Withdrawal, the only costs at your expense will remain the initial shipping costs of the Order of the products purchased. If you have chosen a different and more expensive type of delivery than the standard one offered, the additional costs will not be refunded. All other expenses will be reimbursed by the Seller, including the costs of delivery of the goods returned following the exercise of the right of withdrawal (with the exception of the additional costs deriving from your possible choice to use a different and more expensive delivery method than the standard delivery type offered by the Seller). The only case in which the customer will be entitled to a refund of the price, shipping costs and return costs is for the return of defective products or products delivered that do not correspond to the Order placed by the customer or in case of damage to them due to transport or shipping errors by the Seller. In case of return of the products listed above, Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] yes will bear the transport costs for returning the products. Returns can be requested within 30 days of receiving the items. If possible, close the item or items to be returned in the same box used for our shipment, if this is not possible we recommend for a safety issue that the return is well packed and protected. The courier will already arrive with the pre-printed label with our shipping details and customer reference.
LEGAL CONFORMITY GUARANTEE
All Products sold on the Site are covered by the Legal Guarantee of Conformity provided for in Articles. 128-135 of the Consumer Code (Legal Guarantee). More precisely, the guarantee regime on the products sold by Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: info @ sikeliaparfums. com differs according to whether the buyer is a "consumer" or a "professional" pursuant to Directive 1999/44 / EC concerning "certain aspects of sales contracts and guarantees concerning consumer goods". If you buy as a "consumer", you benefit from the legal guarantee of conformity to which the seller is required by law on all goods sold ("Legal Guarantee"). The Legal Guarantee - to which Sikelia Parfums is held is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] as seller - guarantees the goods against conformity defects with respect to the sales contract.
WHO IT APPLIES TO
The Legal Guarantee, therefore, is reserved for consumers. Therefore, it applies only to users who have made a purchase on the Site for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out. Those who have purchased on the Site and who do not have the quality of consumers will be subject to the guarantees for defects in the thing sold, the guarantee for the promised and essential quality defects and the other guarantees provided for by the civil code with the relative terms, forfeiture and limitations.
WHEN IT APPLIES
The seller (and, therefore, with regard to purchases made on the Site) is liable to the consumer for any lack of conformity existing at the time of delivery of the product and which occurs within two years of such delivery. The lack of conformity must be reported to the seller, under penalty of forfeiture of the guarantee, within two months from the date on which it was discovered. The guarantee is therefore valid on condition that the following conditions are respected: the defect appears within 24 months from the date of delivery of the products; the Customer presents a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter, unless this is in contrast with the prevailing mandatory rules of the Customer's country of habitual residence; Unless proven otherwise, it is assumed that the lack of conformity that occurs within six months of delivery of the product already existed on that date, unless this hypothesis is incompatible with the nature of the product or with the nature of the lack of conformity. Starting from the seventh month following the delivery of the product, it will instead be the consumer's responsibility to prove that the lack of conformity already existed at the time of delivery of the same. In order to take advantage of the Legal Guarantee, you must therefore first provide proof of the date of purchase and delivery of the goods. It is therefore advisable for you, for the purposes of this proof, to keep the purchase invoice or any other document that can certify the date of the purchase (for example the credit card statement) and the date of delivery. .
WHAT IS THE DEFECT OF CONFORMITY
There is a lack of conformity when the purchased good: is not suitable for the use to which goods of the same type are normally used; does not conform to the description made by the seller and does not possess the qualities of the goods that the seller has presented to the consumer as a sample or model; it does not have the usual qualities and performance of a good of the same type, which the consumer can reasonably expect, also taking into account the statements made in advertising or labeling; it is not suitable for the particular use desired by the consumer and which has been brought to the attention of the seller at the time of the conclusion of the Contract and which the seller has accepted. Any failures or malfunctions or defects of any other type caused by accidental events or by your responsibility or by a use of the product that does not comply with its intended use and / or as provided in the attached technical documentation are therefore excluded from the scope of the Legal Guarantee. to the product, if any, or in the instructions for use relating to the same. As for watches, accessories such as straps, cases and glass are generally not covered by the warranty. We also remind you that despite Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] constantly adopts measures aimed at ensuring that the photographs of the products shown on the Site are faithful reproductions of the original products, including the adoption of every possible technological solution to minimize inaccuracies, some variations are always possible due to the technical characteristics and resolution characteristics the colors that your computer is equipped with. Consequently, the Seller will not be responsible for any inadequacy of the graphic representations of products shown on the Site if due to the aforementioned technical reasons, since these representations are merely illustrative.
WHAT TO DO IN THE PRESENCE OF A CONFORMITY DEFECT
In the event of a lack of conformity duly reported within the terms, you will have the right: Primarily, to the free repair or replacement of the goods, at your choice, unless the requested remedy is objectively impossible or excessively burdensome compared to the other and, therefore, in the specific case, considering the type of sale, to the replacement, where this is possible in relation to the number of specimens still available for sale; Secondly (in the event that the repair or replacement is impossible or excessively expensive or the repair or replacement has not been carried out within reasonable terms or the repair or replacement previously carried out has caused significant inconvenience to the consumer) to the reduction of price or termination of the Agreement, at your choice. An excessively onerous remedy is understood to be that which imposes unreasonable expenses on the seller compared to the alternative remedies that can be carried out, taking into account (i) the value that the asset would have if there were no lack of conformity; (ii) the extent of the lack of conformity; (iii) the possibility that the alternative remedy can be carried out without significant inconvenience to the consumer.
REFUND OR REDUCTION AS A RESULT OF THE APPLICATION OF THE LEGAL WARRANTY
In case of termination of the Agreement, Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan will refund you the Overall Total paid. In the event of a price reduction, Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT number: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected] will return the amount of the previously agreed reduction. The refund or reduction amount will be communicated to you via email and credited to the chosen payment method or solution. In particular, in the event of non-compliance, the Customer who has entered into the Contract as a Consumer will have the right to obtain the restoration of the conformity of the products without charge, by repair or replacement, or to obtain an appropriate price reduction or termination. of the Contract relating to the disputed goods and the consequent return of the price The exchange or refund of a product with obvious manufacturing defects will be possible within 7 days of receipt of the same, beyond these deadlines, if the item falls within the specifications of the assistance centers ( different for each brand) can be brought for repair under warranty. Warranty repair times vary by product brand and can range from 45 to 60 working days.
For any request and / or information you can contact the team Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan from its Contact page. Alternatively you can write to us at - Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan - VAT: 11170160961 - Tel: (+39) 328 752 8254 - email: [email protected]
COMMUNICATIONS TO THE CUSTOMER
The Customer acknowledges, accepts and gives his consent to the fact that all communications, notifications, attestations, information, reports and in any case any documentation on the operations performed, referring to the purchase of the Products, will be sent to the e-mail address indicated at at the time of registration, with the possibility of downloading the information on a durable medium in the manner and within the limits set by the Site.
Customer data is processed by Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan in accordance with the provisions of the legislation on the protection of personal data pursuant to regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
APPLICABLE LAW, DISPUTE RESOLUTION AND JURISDICTION
These general conditions of sale are governed by Italian law and will be interpreted on the basis of it. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority, as further specified below. In particular, if the Customer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law. If the Customer, on the other hand, does not qualify as a consumer, the parties conventionally establish the exclusive jurisdiction of the Court of Patti. Online platform for alternative dispute resolution (ODR) Given that Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan is always available to seek an amicable solution to disputes that have arisen, also through the direct contacts indicated, we inform you the Customer who, according to article 14 of EU Regulation no. 524/2013 and by the resolution on the ODR referred to in the Statutory Instrument n. 500/2015 in force since 15 February 2016, an online platform for the resolution of ODR disputes ("online dispute resolution") deriving from the purchase of goods online has been established by the European Commission, accessible at the following link: https: // webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage Through the ODR platform, the Customer can consult the list of ODR bodies, find the link of each of them and start a procedure online dispute resolution. More information on the platform is available at the following link: https://webgate.ec.europa.eu/odr/main/?event=main.about.show
All the elements of the Site that are subject or not to the registration of an intellectual property right (photos, product sheets, descriptions, layouts) are the exclusive property of Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan and cannot be used. All designs, models, brands, texts, visual or sound, comments, works, illustrations, images, reproduced on the Site are protected by copyright, trademark rights and image rights and by any other applicable intellectual property right. . They are wholly owned by $aziendabreve or its partners. Any type of reproduction or representation, subject to counterfeiting, can determine the onset of civil and criminal liability of its author. Links that refer to the Site and which use the techniques of "framing" or "in-line linking" are formally prohibited. In any case, any link or other content mentioned above, even if tacitly authorized, must be withdrawn immediately and upon simple request of the company $impresa, under penalty of legal consequences.
MODIFICATION OF THE GENERAL CONDITIONS OF SALE
On the occasion of any modification to these General Conditions of Sale, Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan will promptly publish the modified ones on the Site. The modified General Conditions of Sale will become an integral part of the new Contracts, starting from the first Order forwarded by the Customers, following their publication on the Site. In the case of Orders already forwarded before such communication, the previous version of the General Conditions of Sale will apply.
If a present or future provision of the General Conditions of Sale and / or the Contract should be or become totally or partially null and / or ineffective or there is a lacuna in the provisions of the General Conditions of Sale and / or the Contract, the remaining provisions of the General Conditions of Sale and of the Contract will remain valid and effective in any case. It is understood that Sikelia Parfums is a brand of ASD Group srl Via Vincenzo Monti 34 - 20123 Milan and the Customer will undertake to negotiate in good faith the integration of the gap or the replacement of the null and / or ineffective clause with the aim of achieving the same results pursued by the invalid or ineffective clause and to safeguard the content, even economic, of the Contract. "